What are cookies?

In English, the word “cookie” means a biscuit, but in the context of web browsing a “cookie” is something completely different. When you access our Website, a small text file called a “cookie” is stored in your browser. This text contains various pieces of information about your browsing‑session—habits, preferences, content customizations, and more.

There are other technologies that work in a similar way and are also used to collect data about your browsing activity. We refer to all these technologies collectively as “cookies.”

The specific uses we make of these technologies are described in this document.

Why do we use cookies on this website?

Cookies are an essential part of how this Website works. The main purpose of our cookies is to enhance your browsing experience—for example, by remembering your preferences (language, country, etc.) during the session and for future visits. The information collected in cookies also helps us improve the site, tailor it to your interests, and speed up your searches.

In certain cases, if we have obtained your prior informed consent, we may use cookies for other purposes, such as gathering information that allows us to display advertising based on the analysis of your browsing habits.

What do we NOT use cookies for on this website?

We do not store sensitive personally identifiable information—such as your name, address, or passwords—in the cookies we use.

Who uses the information stored in cookies?

The information stored in the cookies on our Website is used exclusively by us, except for those identified below as “third‑party cookies,” which are used and managed by external entities that provide services to improve the user experience—for example, statistics on the number of visits, the most‑liked content, and so on.

How can you avoid the use of cookies on this website?

If you prefer to avoid the use of cookies, you can REFUSE their installation or CONFIGURE which cookies you want to disable and which you allow (this document provides detailed information about each type of cookie, its purpose, recipient, duration, etc.).

If you have accepted cookies, we will not ask you again unless you delete the cookies from your device as described below. To withdraw your consent, you will need to delete the cookies and reconfigure your preferences.

How do I disable and delete cookies?

The Owner displays information about its Cookies Policy in the footer menu and in the cookies banner accessible on every page of the Website. The cookies banner shows essential information about data processing and allows the User to:

  • ACCEPT or REJECT the installation of cookies, or withdraw previously granted consent.
  • Change cookie preferences from the Customize Cookies page, accessible via the Cookies Notice.
  • Obtain additional information on the Cookies Policy page.

To restrict, block, or delete the cookies from this Website (and those used by third parties) you can do so at any time by modifying your browser settings. Please note that the configuration differs for each browser.

At the links below you will find instructions on how to enable or disable cookies in the most common browsers.

What types of cookies are used on this website?

Each website uses its own cookies. On our site we use the cookies listed below:

BY THE ENTITY THAT MANAGES THEM

  • First‑party cookies: Sent to the user’s device from a computer or domain managed by the publisher itself, from which the service requested by the user is provided.
  • Third‑party cookies: Sent to the user’s device from a computer or domain not managed by the publisher, but by another entity that processes the data obtained through the cookies.

If cookies are served from equipment or a domain managed by the publisher but the information collected is managed by a third party for its own purposes (e.g., improving the services it provides or providing advertising services for other entities), they cannot be considered first‑party cookies.

BY PURPOSE

  • Technical cookies: Necessary for browsing and the proper functioning of our Website—for example, to control traffic and data communication, identify the session, access restricted areas, submit registration or event‑participation forms, count visits for software‑license billing, use security elements during browsing, store content for video or audio dissemination, enable dynamic content (e.g., loading animation for a text or image), or share content on social networks.
  • Analytics cookies: Allow us to quantify the number of users and thus measure and analyze the statistical use of the Website.
  • Preference or personalization cookies: Remember information so that the user accesses the service with certain characteristics that can differentiate their experience from that of other users—such as language, number of results to display when searching, appearance or content of the service depending on the browser type through which the user accesses, or the region from which they access.

BY DURATION

  • Session cookies: Designed to collect and store data while the user accesses a web page. They are usually used to store information that is only of interest to retain for the provision of the service requested by the user on a single occasion (e.g., a list of products purchased) and disappear at the end of the session.
  • Persistent cookies: Data remain stored on the device and can be accessed and processed for a period defined by the cookie controller, which can range from a few minutes to several years. Consider whether persistent cookies are necessary, as privacy risks could be reduced by using session cookies. In any case, when installing persistent cookies, it is recommended to minimize their duration according to their purpose. The WP29 Opinion 4/2012 indicated that, to be exempt from informed‑consent requirements, a cookie’s expiry must be related to its purpose; therefore, session cookies are more likely to be considered exempt than persistent cookies.

Detailed list of cookies used on this site:

WordPress

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
persistent
Function
Store logged in users

Zopim

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store a unique user ID

Hotjar

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
1 year
Function
Store a unique user ID

Atlassian Jira Servicedesk

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
1 year
Function
Store last visit

Google Analytics

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
Expiration
1 year
Function
Store and count pageviews
Name
Expiration
2 years
Function
Store and count pageviews

Wordfence

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
1 day
Function
Read to determine if the user is logged in

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
loglevel
Expiration
Function
Name
web-vitals-extension-metrics
Expiration
Function
Name
adobeCleanFontAdded
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
ate-maiya-info
Expiration
Function
Name
ate_widget_fetch_time
Expiration
Function
Name
ams_tq_last_ids
Expiration
Function
Name
ate-maiya-info_32646539-6235-5532-b264-303035626235
Expiration
Function
Name
continueReview
Expiration
Function
Name
wpml-available-translators-notice-dismissed
Expiration
Function
Name
ate_widget_url
Expiration
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_id
Expiration
365 days
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_saved_services
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
cmplz_consent_mode
Expiration
365 days
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
wp-wpml_current_admin_language_d41d8cd98f00b204e9800998ecf8427e
Expiration
Function
Name
wp-wpml_current_language
Expiration
Function
Name
cmplz_user_data
Expiration
365 days
Function
Name
cmplz_cookie_data
Expiration
365 days
Function